I am currently on a Family Top Up Contract for R150 per month. The last 5 months Cell C deduct more money from my bank account than the original agreement that was signed with Cell C. After several calls to the call centre, they still deduct more than they should. I request a full refund on all ...
I really do not know how many complaints should i log, or is there any other place or form i must start looking. Go thru the history on my number, check clearly when i first logged the query, was it completed and was the customer happy. NO NO NO that did not happen. I am going to be billed this ...
I have the Blackberry Curve on a Control Chat 100. The intention was that I can control the spending on this account. From November I saw a change in the amount due, only to find out that the reason for the higher monthly bill is that somehow when I activated monthly BIS I somehow must have pressed ...
I called the call centre this morning to ask for assistance with my BIS 30 day setup after trying unsucsessfully to reinstate it this morning. I was told that there is a problem with my contract since I sent a cancellation letter to Cell c. What the does this have to do with my BIS? My contract ...
And so Cell C says I downloaded more than 6GBs in less than 20 Mins, this means, I have world class broadband in my stick and the fastest internet in the world. My invoice on 29 December clearly states that I had gone to the internet at 01:24 and I was not charged since I still had bundles ...
So i've been a client of cell c for as long as i can remember, with numerous complaints (PRESENT AND THE PAST) about their service i have finaly come to a point where enough is enough. I've gone past cell c head offices, uncountable customer services staff and even as far as TREVOR NOAH who also ...