I am a new client of cell c (x mtn client) i have taken out a new contract iphone 5 - 16 gig since have received the phone i have been experiencing problems 1. calls dropped while on a call (have signal 3 G signal) 2. not recieving calls (have signal - receiving a message after & hour saying ...
I called the call centre to assist with an account query, but was told by agent unable to pick up my account. Then told that my number does not exist on contract, (have had the contract over 2 years), etc. Then told that my account was cancelled, which has not been done etc. Agent was not very ...
I completed a new contract on the launch day of the new iPhone. I was promised to be put on a waiting list and somebody would call me as soon as there was stock. I waited patiently, once a week, I would pop into the store and enquire and would be told that I remain on the waiting list. This Monday, ...
I have been dealing with Cell C since 6 December 2012 regarding an account been opened in my name - which I never opened. After numerous phone calls to Cell C's Customer service department I still have no joy. Today I tried to speak to a team leader or a manager. No staff in their Customer Service ...
I applied for my contract less than 3 weeks ago. The sales person never askes me do I want Insurance on my Blackberry 9360. I havent even paid my first installment as yet. This morning I got Hijacked and they took my phone. Now all of a sudden there was no such thing as insurance during December. I ...
I have always been an MTN customer but when my contract ended I decided to give Cell C a go. Before purchasing my iPhone contract I checked online if I had coverage in my area (suburb) I also then checked with the consultant in the Greenstone branch if I would have coverage. Both times it reflected ...