Filled in and sent off an application form for a cell c contract on 13th December 2012. Received a confirmation email to say my contract was approved and would get my phone very soon. After waiting a week and repeated phone calls was told I would get it after the Christmas Holiday due to low stock. ...
8 January 2013: I visited the Cell C shop at Clearwater mall. Brought a Cell C prepaid SIM card with some airtime. I RICA'ed it and requested to port an existing number from Virgin Mobile to Cell C. Saleman assured me that this will be done within 24 hours. 13 January 2013: The number was still not ...
I went to the Tygervalley Cell C store to do a contract transfer from my mother's to my own name, a long with a contract upgrade. While the transferal of ownership went smoothly, I was advised to 'upgrade' to a one month contract so that I can come back and upgrade the following month (I was unsure ...
I requested international roaming in December, for sms and phone calls only. I told the gentleman at Cell C that I did not want internet as he said it would be very expensive. I have now received my account this month only to find that I have been charged R1700 for December. I queried this on ...
After I wrote my complaint on Hellopeter, I was promptly contacted by Sandros Mhlongo and I must admit that my complaint was resolved in good time. I had a billing enquiery and my account was credited. However, I have been trying to get it in writing for 6 days. Eventually I got through to a ...
On 5 Jan my cellphone was I called the customer care # and got my simcard stopped and my device black listed. on 5 Jan I went to the police station to open a case and took it to the Centurion branch of Cell C to complete the incident form, and they advised that they will submit this to C-Cover. I ...