In December 2012 I contacted Cell C to Advise them that I will not be continuing my Data contract. The reason for this is that I could not move to another Data contract, or so I was advised. I came back in January 2013 from holiday and found my contract still running. I immediately noticed my ...
From the manager to the staff the service is just apalling! The manager himself screaming at his staff, telling them not to give us the phone we had been waiting for the last three weeks after the consultant had made numerous calls in one day for us to collect the phone. He literally said he didn't ...
I cant believe the absolute LACK of customer service i received from Cell C Rosebank, i booked a 3G in for a software upgrade last year, i received a call yesterday to say i had to pay an amount i never knew about, they say they sent me a quote i have not received and have not accepted. Went into ...
I have been trying to log on to the net and other BIS services and have no luck since yesterday morning. I cannot receive emails, make calls or receive and send smses due to no network. It is quiet frustrating as the phone is now useless. I have tried calling the call centers and due to the poor ...
The last few months I have received numerous phone calls from Cell C's call centre, which on the whole I don't normally mind, however, lately when I answer the phone there is a tune playing on the other side and I must then wait for someone on their side to answer. If I were phoning them I could ...
I was wanting to take out a Cell C data contract so I got a pre-paid to test with. I am completely shocked to find that it would seem that Cell C is unable to provide unrestricted APN to it's data customers. The call centre technical agents have no clue what I was asking them for. If Cell C want to ...