In 2011 I purchasd a 24 gig (2gig x12 months) data bundle from Cell C. While using the data, Cell C did not wait for a complete month before renewing the data for the next month, so I always lost the data that I intended to use on the last day of that month, sometimes more than 500 mb. I complained ...
On 21 Dec i laid a complaint against Cell C regarding a phone that my mother bought cash. On my complaint i explained that the phone did not work properlly and she took it back (pls note this was all done within the 7 days of purchase). Since then, the phone has been sent in twice to be fixed, and ...
I have just taken out a prepaid contract through Altech, I am having great trouble staying connected to a call. The person I am calling cannot hear me. I had a previous contract with Cell C and this did not happen. Can somebody please help me? ...
Dear Cell C I shall be succint due to limited characters. I have had to deal with incompetence from day 1, when my Iphone5 from Cell C direct was delivered with a micro instead of nanosim, followed by errors with number porting. This took hours on the phone and multiple in-store trips to resolve. ...
I took out 3g contract with modem and cancelled in 5 days. Money was detucted from my account for - 1 year.no money has been paid back to me as yet. I sent a letter via Legal Wise to cust service on 12/07/2012.To date I have had no reply, no satisfaction. Would like this matter attended very ...
Once again you have failed miserably to answer queries put to you in my last complaint. A consultant phoned me twice, Thurs and this Frid (18.1) to enquire my download speed, the problem is both time I was not at my pc. I asked for an email so I could send the information but have received nothing. ...