Took out two Apple Contracts. The one is fine but the other is over charged at double price. When itemised billing is checked there are hunderds of 1cent connections. That not being the issue, the issue comes ion when i enquired with cell customer care i was told the matter will be sent to the ...
My husband contacted Cell C on their customer service centre to upgrade my contract. He told me that I will be charged double the first month of my upgrade. The consultant who helped him was unable to explain to him why this was so! I think it is rather shocking that this is being done. My husband ...
This is an email I have sent to my lawyer, I want you to take this up and ingvestigate before I go further I had a contract that I took out with CellC, the South Africa network provider about two years ago. after getting all the documentations, I got my first statement which billed me an amount of ...
Hi I took out a cellc (mweb) 3g data contract in february 2013. service was fine but on tuesday 26 march 2013, my connection was disabled. all my payments are up to date, and I still have 400mb left for the month. The connection is through cell c network but they cannot help. Up till now nothing ...
I took out a contract with Cell C late in 2012, after 3 days I cancelled the contract and returned the phone (in the box unopened). Since then I have been charged for this account every month. I have lodged more than 7!!! complaints with Cell C customer care. I have been promised a full refund and ...
I HAVE BEEN A LOYAL CUSTOMER OF CELL C FOR THE LAST 6 YEARS. I HAVE DONE AN UPGRADE 3 WEEKS AGO AND UP TILL THIS DAY HAVE NOT RECEIVED MY NEW HANDSET AS YET. FROM 2 WEEKS AGO I HAVE BEEN TRYING TO CALL AND HAD TO WAIT 20 MINUTES BEFORE I HAD TO END THE CALL EACH TIME, I HAVE SMS IN TWICE, SENT 4 ...