I took out a contract at Cell C in Waterfront, within 7 days I discovered that the handset was faulty it was making a "zzz" sound I then took the phone to the Canal Walk branch only to be told "you didn't buy the Handset here so we cant replace it or look whats wrong with it because ...
I requested an agent to re-arrange my debit order date since last week and even today its not fixed, I called today and I was told that they don't have time to fix it and the agent dropped the call on me, they didn't even bother too try to me back and this has really been happening most of the ...
My daughter's cell phone accounts were in my name. We changed them into their own names on 5th Dec 2012. I paid the two individual contract amounts due for November at the time. The one number was correctly paid for November 2012, and has continued without problem. The other number was, for some ...
Hi I've signed up for an internet package giving me 500 Meg per month. This month I was only able to have full usage for about one week so far, due to network problems. I phoned the technical help desk on 3 occasions and heard this same excuse time and again. My point now, is that I still have to ...
Bought a Cell C speedstick. Carefully enquired beforehand if performance not satisfactory, we would be able to return it. It was unsatisfactory - called tech support, were promised a call back next day to arrange inspector visit, heard nothing for 3 days, resorted to email, two days after that got ...
Me and my wife have 5 contracts with Cell C, never had a problem whatsoever, Until Now!!! Since Jan 2013 we have been trying to sort out a query with cell c regarding internet usage charges on one of our lines, witch they billed R1900 (just for internet) we have spent countless hours on hold trying ...