Early October 2012 i called cell c asking them to activate insurance for my cellphone.consultant assured me that i was covered and i left it at that feeling relieved. Feb 2013 my phone was and i called cell c to claim only to find out that I'm not insured, reason being when i upgraded i forfeited ...
Every time I call the Call Centre there is a long delay with a menu that divert you back where you started or a message that say's the are to bussy call later. I then tried to call the new Contracts section. They immediately answer, but refuse to give me a nother number than the 084140 that we all ...
I had a simswap last year, then I received a black new one. within months it gave me problems. Then I went to Kolonade to report it they told me I have to pay for a simswap, I told them but this sim is still new am not prepared to pay. The sales person told me that a lot of people have a similar ...
In January 2013 i received a call from a call center agent informing me about a value-add service from FNB of obtaining 2gigs worth of databundles @ R99 per month. the service was offered to FNB clients who bought I-Pads through FNB. On the 25th February 2013 my account was debited with R332, and ...
I signed up for the iPhone 5 contract in January 2013, at the Cell C in Long Beach mall. I was advised that there was a waiting list of -18 phones, which I was happy to wait for. I signed the forms and was told I would be kept informed. It's now been 2 months, and I have been to the store itself ...
I am so fed up with cell c, I am frustrated to a point where I will never in my entire existence ever do any business with any company associated with cell c. Your customer care call center have been closed for 3 days, no explanation given, just that the service is not available at the moment??? ...