Tshepo in customer care, thanks for the time and effort you put in in helping me track down a Team leader who did not follow up with me... I got cut off after holding for 5 minutes, but at least I now know the person i need to speak to is Luke in the sale's department. I loved your phone manner, ...
Why is it that on the Cell C network the BIS doesnt work at odd parts of the day. My network goes down for up to 5 hours. What is the point of paying for it but because there is no network I cannot send bbm's or emails and i have to use more money to make calls. This has been going on for 5 months ...
Good Day, I am still waiting for Masesi to contact me regarding the upgrade. See previous reports below Preggie INCIDENT Tue 5 Mar HEADLINE False Upgrade I have complained twice on HP site about CellC already. The first time I got a call from Sidefree who promised me that I would receive my ...
I've had a contract with Cell C for more than three months, found out the day I got home that there is no signal where I live, I've sent countless requests with no response. Today I receive a random email saying its a 'lacking area' and they can look at getting a site there. Look at getting a site ...
23March booked in my Lumia 710 as it had problems, was told to come after 3 weeks and it should be ready, i went back on the 24th April, was told it had been taken back to Nokia it should take 1 week atleast before it's back with them (Westgate, this is after 4 not 3 weeks as i was prev ...
Hello Cell C, Thank you for your follow-up. As was clear from our discussions, it is very difficult to let Cell C understand that in any dispute there is at least 2 parties and it seems that Cell C is also not willing to understand and acknowledge that there can be a fault on their side and are not ...