I already logged a complaint about being approved then declined... and still no feedback... Then i email customer service to request invoices on that account i get an email telling me to contact a collection agency, however they attach invoiced that show i am in Credit (ur statement Total Due: ...
Ref my complaints of 26/3/13 and 2/4/13 your Ref 3042900135. Cell C /TK responded on the 27/3/13 to my complaint that I would be contacted bySisa straight away, after waiting a week I recieved no call at all, on the 3/4/13 the Excuse was Sisa was sick and off for a week. Cell C /TK responded on the ...
I recently placed an order for the new Samsung Galaxy S4 and I was told that it would arrive last week on Thursday or Friday. Well I am still waiting for it! I think it is really unprofessional to make a promise that the phone would arrive on a specific date only to make a new deal. I would have ...
Hi, I am told by numerous operators that my number cannot be ported as it is on contract - this is CellC competence: Firstly i am a NEW CUSTOMER, i applied to open a CellC contract and have my number ported from MTN. I was informed i would recieve my phone this week and my number would be ported. i ...
Good day, I received my contract on 14 march.on 19 march I picked up a billing issue, phoned customer care, they didn't have an answer for me and I requested cancellation of the contract and pick up of the modem. since then I have made about 20 other enquiries about this issue and spent about 200 ...
Hi, I would like to change my debit order date to the last working date of the month. I have sent an email to customer services on Monday requesting that my debit date be changed but no one has gotten back to me? Please advise how I go about doing this? Thanks ...