HI, I HAVE A BLACK BERRY AND WAS ACTIVATING MY BIS ON THE *147# OPTION, WHEN I MISTAKELY CLICKED ON THE WRONG OPTION FOR THE SAME AMOUNT OF R57, WHICH IS NOT ACTIVATED ON THE MODEL OF PHONE I HAVE, I IMMEDIATLEY CONTACTED THE CALL CENTRE TO REQUEST THEY CANCEL THE OPTION I CHOSEN AND ACTIVATE THE ...
On your website: [URL Removed] You specify a rate of 0.15c per MB in and out of bundle, however you fail to mention that the out of bundle rate of 0.15c per MB only applies to internet browsing and not other data usage such as app downloads (as confirmed by your call centre) ...
I logged a migration query to Cell C on the 25th of April 2013. Apparently the person responsible for my migration called me only once and closed the query because I was unavailable that one time which I have no knowledge of. No communication was given to me with regards to the query. I have been ...
I have been trying to follow up on a contract since last week friday- after the call agent at cell c made a complete mess up of my details and contract info. I have been phonin, emailing, smsing, send via the website- no-one gets back to me!! when I call I am always on hold for between 10-20minutes ...
I am such an!! When I opened my contract I asked the agent if I can add a bundle to my internet usage and he said - NO. Ok didn't think it would be the end of the world and asked what will happen if I go over my monthly usage and with a big smile on his face he said - Don't worry about that!! Our ...
I tried to contact support 4 days ago regarding an issue I am having with EDGE data reception. The staff on Facebook told me they had escalated the problem and a support rep would get in touch. i then got an sms with a reference number for my support request, which is 3050602458. then i waited and ...