I was part of the ProSano medicail Aid for years and never had this bad service before. I am disgusted by the POOR service received. I phoned the Call Centre on the 7 Jan to terminate my membership effective 31 Jan 2012, at first they said I should send a letter which I did and which they ...
I contacted Bonitas Medical Aid via e-mail. Five days later, I received an e-mail from a person called Kelane Farrimond, saying that he was placed in charge of my enquiry and how can he assist me. I explained the situation to him and asked what I should do - truly believing that he will be able to ...
I reported a issue and Bonitas did response with the following: Hello chantels123, Thank you for submitting a comment to us through Hello Peter. This is to confirm that we have received your comment and that we are currently investigating this matter. Our representative will be in touch with you ...
In Aug 2011 I had a stem cell transplant, authorised by Bonitas. Stem cell transplants have unlimited benefits and authorisations were obtained. Where there was some special needs, letters of motivation were submitted by the doctors prior to treatment, of which I have copies. It is now well over a ...
A NEW WEEK AND THE SAME COMPLAINT. I RECEIVED AN AUTOMATED REPLY FROM BONITAS LAST WEEK AND NOTHING ELSE. I HOPE THAT THE MEMBERS YOU INHERITED FROM PROSANO ALL GO TO ANOTHER MEDICAL AID AS I HAVE NOT EVER IN MY LIFE SEEN SUCH POOR SERVICE.. I WOULD LIKE TO GET PAPERWORK FROM BONITAS WITH IMMEDIATE ...
I was a member of the Bonitas Boncap Primcure Medical Aid last year. I was rushed to hospital on 22 October 2012 because of severe pain, vomiting and passing out of blood in urine. I had to be taken with a wheel chair into causality. I was diagnosed with a kidney stone and admitted at the Netcare ...