During the recent amalgamation of ProSano with Bonitas, my personal medical aid, as well as those of both my daughters were transfered to Bonitas. My daughters are unemployed, with no income, so I pay for their seperate medical aids. On 2 Jan 13, Bonitas debited my account with R1416 per daughter. ...
I called Bonitas on behalf of my parents to get their membership certificate and the lady said I needed to confirm personal details before she can send it to me. I called again today and confirmed every single detail, and they refused to send this to me. My parents are not with me, they have ...
Ecomed Medical cc provided services for my twins with equipment rental when my twins were discharged from hospital. They needed oxygen bottles and a concentrater for which we did receive an approval. When the company submitted their accounts for payments, they were given the run around from pillar ...
Today i received an email for the pediatrician who consulted my son in hospital that the account is outstanding the amount of R12606.81. the consultant at the doctor's rooms have previously spoken to Mr Moreti in regards to the claims. i have been with this medical aid since 01/07/2010 and never ...
With response to this query: https:///customer-zone/give-feedback? id=982992 I was assisted by Lammy from Bonitas. She was helpful. I am pleased with her service. I am still disappointed with Bonitas. I requested to change medical plans from BONCAP to STANDARD last year. I was denied to do so. I ...
When I applied for my medical aid, I specified not once, but TWICE on my form that I will pay my medical aid via EFT and that they can use my bank account for refunds ONLY. The person who captured the form was obviously INCOMPETENT and did not bother to capture that information which led to my ...