Good evening, My mother is a member of bonitas medical aid, the 21st of august she got retrenched by her work as a result of breast cancer. There are people in her church who take over her premiums. Somehow they overlooked some premiums but in the mean time they upgrade my mom from the boncap to ...
Good afternoon! I would like to take a moment to thank Bonitas, especially their employee Mpho Makoro for the exceptional, friendly, efficient and world class service that i received from her today! Having dealt with call center's in the past, i dreaded the thought, but after today i was so ...
So after my last complaint, I got one call at 8 am then monday morning. I missed the call but got a voicemail message saying that my query was being looked at and they'll get back to me as soon as possible. So today, Feb 12, I still haven't heard back from them! I refuse to call into the call ...
I registered my fiance in October 2012 and confirm on the application forms that she is pregnant. We received a notice saying she will not be covered for labour. We have sent requests asking about penalty fees. No one has responded. What next level must be taken as this is affecting us so bad. ...
I have been waiting 4 weeks (since January 14th 2013) for a member to be registered on Bonitas Medical aid. i have phoned and E mailed so many times i've lost count. this is UNACCEPTABLE!!! and should be dealt with ASAP!!! i have been a member with Prosano for 3 years before they merged with ...
I am on the most expensive medical plan on Bonitas Medical Aid called BonComprehensive.. I was told this is the elite and will cover all my medical requirements. I was explained the following: You have a certain amount of savings money allocated to you for the year. When the savings run out you ...