I had a problem getting waiting periods lifted and contributions allocated - Patrick went out of his way to refer to management to assist with the process, which helped me to get the authorisation for a member today. he was courteous, patient and explained the process to me in detail and letting me ...
I would just like to acknowledge the level of service recieved from Bafedile she was very helpful and efficient in her conduct. ...
I've been with Bonitas for about 5yrs, Ive been to see the Dr about2ce since I've started with them, I've been in hospital 2ce, 1emergency (also a problem with Bonitas not paying for that)&1ce for an Op, also payment issues by Bonitas. In the last 2 1/2 yrs Ive been to see my Dr 1ce, I havent ...
I would just like to thank Khethiwe Longwe for the the excellent service that i received this morning. This was really the first call that ive received from a Bonitas agent that provided me with such good service. Keep up the excellent service, its because of people like you that one has the ...
I applied to add a dependent by sending forms through our HR at work midthrough of Feb. On 23_Feb the money got deducted from my account before I even got confirmation of acceptance of membership. A week later I got a text informing me of acceptance. As the text sms did not specify any conditions, ...
My boyfriend complained yesterday regarding Bonitas. Bonitas sent a automated response to us on sat that the debit orders will be delayed due to Public Holiday, the day after the Public Holiday another automated responsible to say or debit order has been returned due to insufficient funds, we ...