She was efficient and quick. I have been requesting my statements since the beginning of the year without success but with her I finally got my statements and it was quick to get authorisation numbe ...
On 4 Mar 13, my account was debited by Prosano Medical Scheme. Due to the fact that Prosano transferred the money to Bonitas late, my account was suspended. It was later reinstated. I was then notified by Bonitas that i was in arrears for March and will be debited together with the April ...
I submitted a medical aid claim on 18 April 2013 for re-imbursement. Weeks later and I heard nothing from Bonitas - Not one of the Bonitas agents contacted me to explain the reasons for the hold-up. On 2 May I contacted Bonitas to find out why my claim was taking so long to be processed and I was ...
I have been applying for a authorisation number at Bonitas but have heard nothing back from them. I called them to ask what the status is and one person give me one story the other person gives me a different story. I still haven't heard back from them and it has been almost 3 weeks now. When I was ...
I posted this report: Hi, i have contacted beverly about four month ago (could be more) requesting her to check why the lab is phoning me for an amount not paid.to date the query is still not sorted out and the lab has been harassing me since january... absolutely pathetic service from bonitas ...
I emailed Bonitas with a claim from Pick n Pay pharmacy in early April and it has still not been processed. I have sent it through THREE times and even copied Lammetjie but have still received zero response. This is not good customer service. ...