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Bonitas
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Bonitas
Emergency visit not paid

I have experienced various medical accounts which were not paid by Bonitas. I have been a member for a number of years. The reason I took out a medical aid was specifically for emergencies. I have once again been called by Medi Clinic Worcester regarding a payment which was not paid by Bonitas. My ...

Bonitas
Wrong info from call centre

Morning, we have just moved to bonitas medical aid. After a lot of phone calls to bonitas to get information i was still giving the wrong info. I phoned in to get more information about speech therapy i was still given wrong info. I ask the gentleman i spoke to allot of call centre advisors that is ...

Bonitas
Why not settle the Account?

Dear Bonitas, I was hospitalized at Netcare Park Lane from 18 March 2013 till 2 April 2013, numerous blood and other tests were requested by the Doctors and Physicians whilst in ICU and in the General Wards. This morning I was contacted by a lady named Xoli from lancet Laboratories, informing me ...

Bonitas
Unattended complain query

On the 21/01/2013 i had an accident at home and twisted my ankle, i called Netcare 911 for abulance service as it is the one on my bonitas medical card, to my suprise one day i got call from Bonitas telling me that i was supposed to call HR 24 ambulances as is now Bonitas first preferance, after i ...