I have just received an sms on the 4th May cancelling my daughter from our Medical Aid without any warning, correspondence or consultation. This electronic message was sent to my cellphone on a Saturday - the 4th May, when their offices are closed and I cannot get hold of anyone. The message reads ...
We signed up with Bonitas in March 2013. We did everything we were meant to regarding the PMBs for my son (asthma) and husband (hypertension). We get these lovely care packages stating that they get certain amounts of benefits in their care package. Johan does the cholesterol test that's in his and ...
Great service from Bafedile with regards to accounts query. Keep up the good work ...
At 1st i was extremely happy opening a medical aid with Bonitas for me and my partner, submitted all the necessary documents needed. i thought that was all that was needed, i even sent a consent email for them to debit my account beginning of May, then to my suprise, i got an email saying a written ...
I applied for membership on line. I was sent a sms to say my membership was accepted but when I asked for a copy of the membership policy they had loaded the premium by an additional R500.00 and the limitations and waiting periods where insane. I immediately contacted them and adives I would not ...
When we first joined Bonitas Medical Aid in 2010 we were generally happy with their service. However, it soon started deteriorating - a little problem here and there. In the last year it has started sliding at a frantic pace! Do they not employ enough people to deal with the number of members they ...