I have a handicapped son who suffers from a chronic lung condition. Bonitas covers his hospitalisation, chronic medication and more, which allows him a much better quality of life. Bonitas Call Centre agents are efficient and friendly. Thank-you for enabling me as a parent to care for my ...
I spoke at length to Lungi who went out of her way to assist me in all my queries. She explained to me very patiently and clearly what the different options were. After all my questions were answered in a most lucid and clear manner, I was told what the next steps were for me. I wish to place on ...
I will like to thank the above mentioned person for making me feel like the best client on Bonitas by always taking initiative on solving my queries and giving feedback, it really means a lot to me to see that you treat each and every client of the company the way you treat me, thank you! My advice ...
I'm always impressed when calling Bonitas Customer Services as their operators are without exception, very friendly, efficient and helpul. Today I had the pleasure of resolving a small query with the assistance of Bafedile. Thank you for the premium quality of service. Much appreciated. Happy ...
My husband had a procedure done on the 26/04/13. Prior to the procedure I called both the medical aid and dr's to get auth numbers and to ensure that everything will be covered. I was told by Bonitas that the dr is not on the network and I should contact him just to confirm with the dr if he ...
I would just like to thank the call centre staff for their great service! I phoned in a couple of times this week, to update banking info, queries on claims, etc, and every time I phoned I only got good, efficient and friendly service! It is really a pleasure do deal with you guys, keep up the ...