I was in ICU for 3 weeks due to a heart attack. Only to find out now that Bonitas decided that rather than pay my account they will make the payment out of my day to day benefits. If I have to speak to one more person telling me that he will sent it through for review I'm going to scream. There is ...
I have since March tried to submit a claim to bonitas!!! I have about X8 Reference numbers, and different names that assisted me at different times. However, I could not get confirmation from people as to why my claim was not being paid out. I was in the end assited by the BEST WORKER IN THE FIRM ...
I have opened this medical aid in december 2012 after the consultant i spoke to said that i will be covered immediately. It is now May and im getting calls from the Dr stating that my medical aid does not want to fit the bill and i will have to pay cash my medical aid says i dont have benifits ...
I'd like to compliment Andian Plaatjies on the way he handled my query today. He was very polite and extremely helpful and knew exactly how to assist me. Keep up the great work, thanks Andian. ...
I contacted the Bonitas broker support and was assisted by Masego Kekane. Her service was efficient and dazzling. Her response was to the point and accurate. She possess a great attitude of willingness to assist her clients. Masego is professional and I am certain that we as brokers can bring in ...
What great service! I called Bonitas this morning to follow up on a claim, already when you call to follow up on a claim that was submitted last year, your mood is not at its best. Lungi approached the matter with such great warmth and made me feel at ease. Keep up the Good work dear and Thank You ...