I sent an email request for hospital authorisation on the 13/05/2013.no responce. I made follow up email.no responce. I made a call on the 14 /05/2013 of which I was given a reference number whilest they will be doing necessary investigations. I faxed a follow up request on the 17/05/2013.no ...
EXCELLENT SERVICE, POLITE, ACCURATE AND PROFESSIONAL. ...
She managed to explain everything that i needed, and sent me what i needed as proove for consultation as ive been waiting for my medical Aid card, she was right on point with the right information and the call ddnt take long but i was sorted out right away.. she gave excellent service.!!! ...
She provided excellent assistance re my confirmation letter and wonderful telephonic ethics. Keep it up. ...
I recently attempted to load a new beneficiary but after submitting application form I was advised that a 3 month waiting period applies (no cover for A&E). Basically I would pay for 3 months and receive absolutely ZERO benefit? I asked to cancel that beneficiary registration and I then decided ...
Was battling to get an account settled after my husband passed away. Salome treated me with respect and dignity and before you know every thing was sorted. Thank you for a great service from a wonderful Lady you deserve an A ...