We were some of the first people to get ADSL when it arrived in SA and since then we've been with every ISP in the country. We've also registered numerous websites for ourselves and our clients. And NEVER have we ever had such uncomplicated service, payment processes, and SUPERB levels of ...
Hi I would like to know why my internet service was down for more than 5 hours on Tuesday 9 April 2013. This has no happened on numerous occations and is starting to get irritating and frustrating to say the least. I want to know hy I am being charged a full price for a service I am not getting ...
My adsl account has been cancelled, obviously through some sort of error. As I didn't request this. I've asked for support, 2 days later, still so response. Following this, my customers uncapped account was "capped" I really grow tired of dealing with axxess and its problems. Its probably ...
Received computer generated invoice from Axxess ISP, Paid amount, but still service was discontinued. No response from Call Centre. This happens frequently of late. When asked to be refunded told it will take 2 weeks from some Axxess spokesperson. Is AXXESS going bankrupt? If not then why ...
In the past month my DSL has gone offline 4 times each time Axxess says they having a problem with their Aurth service. One would think after the first issue instead of just fixing the problem they would look into what's causing the problem and resolve it. This time it's been down for two days. I ...
A few months ago Axxess DSL changed their 10mb pricing to match their 4mb option (R375). I changed my service to use this revised 10mb service with lower price, under the impression that I would be notified about any price changes (this was on the website). All was fine until billing. My invoice ...