Today is the 3rd time in less than a month that axxess' service is down. It was down for a while day during March and it has been unavailable since about 8 hour now. Is it time to move? ...
Agree also phone the Technical Support. Lionel advised me that there's a routing problem and no resolution time on this. He also took no interest in taking my details to follow up. VERY bad service!!! I've been a customer of Axxess for a long time with no complaints, but is seems like they can't ...
Axxess down again. Been frustrated with Axxess dsl as an ISP yesterday 31-03 and today. Router sync's and shows connected but does not connect any where externally and no external ip. Phoned in after eventually getting through been told authentication problem and there is a backlog on ...
I have recently moved to Axxess from my prevoius ISP and im really happy with the speeds im getting and no lag for online games, keep this up and ill stay with you for a long time. the only thing i can say is wrong with the company is the call centre, you get put on hold and you have no idea how ...
I've been with AXXESS for many years and have advised many people to use them, but sadly, things have changed. I've now had service interruptions for two days running. Yesterday spent 20 minutes on the SHARE CALL line before I got through to someone who gave me rubbish advice and downplayed that ...
I wish I could retract all the previous compliments I have made on here. This service has now become useless to me. I'm forced to move back to the lesser of two evils now. Its unfortunate that I was preparing my customers to move over to axxess, this was a huge mistake. I now have to organise new ...