Good day, I applied for a DSL line on the 2nd January which is still not activate i have pleaded for assistance and Axxess just keeps blaming Telkom for the line not being active. My DSL line on my modem has become solid 2 days ago and Shanee at Axxess advised me I should be able to use my cap and ...
My internet has been off since 22 Jan, and as of this morning it still not on, and no feed back what so ever from either telkom or Axxess!! i have to call them to find out whats wrong with my line, after a few calls and tickets they send a the report which telkom send them. I fully understand there ...
Good day I need to report this, i have already posted to telkom twice on hellopeter regarding the same issue, I have been waiting for 1 month for a adsl line to be activated which I am currently renting through Axxess, it doesnt seem to me that Axxess is trying to speed up the line application ...
Why am I paying for a 6-10Mbps line if I according to [URL Removed] NEVER get more than 1.7Mbps download speed and upload speed 0.30Mbps? This is false advertising! Rather only have one package and stop giving us false information that makes customers believe that if they pay more, that they get ...
I phoned the call centre this afternoon with a problem regarding updating my account information that I had previously reported through the same call centre. At the time of the original complaint, I was told the matter would be investigated & reported to the developers. That was last month ...
I have try to contact the call centre and been waiting for 20 min I wanted to move from telkom to axxess. ...