On the 1st of October Axxess ADSL debited my account 61 times!! Once every minute for an hour!! This cleaned out my account completely and then proceeded to run up R427.00 in Declined authorization fees (at R7.00 per decline). I've been trying to get through to an operator or to accounts department ...
Axxess? whats going on? I have an uncapped account and am unable to use it since yesterday. It keeps giving a message that I'm capped. How does an uncapped account get capped on the 1st of the month? it points to a website w w w . y o u a r e c a p p e d . c o . z a!!! Your phone lines don't work ...
I joined Axxess on 28 August on one of their all inclusive bundles. They assured me that they will manage and pay Telkom on my behalf. I received a Telkom bill in excess of R1k. I phoned Axxess just to speak to a lady who had no interest in helping me telling me I had to sort out the issue myself ...
I am paying R854.00 (and have just been debited yesterday) to Axxess for a 10mb uncapped line. I have only watched about 10 youtube videos last night before bed during this billing period and have been throttled to 29 KB/s. Last month I used about 80gb of data on my 10mb line and spend most of last ...
I have (at least I pay for) a 10MBPS ADSL line. Both the physical line and the ISP network services are managed by Axxess DSL. Since the 19th September, the aforementioned connection has been running at 380kBPS; just above 1/30th of the 'advertised' speed. I've been back and forth with the Axxess ...
I you're looking for an internet service provider, avoid Axxess DSL. My line's been down (well, strictly speaking, it works but at a 30th of the speed I pay for) for six days now and all they say is "They're working on it" They claim their systems are "... downgraded because the iOS ...