On 10/17/13 i received an email notifying me of the annual increase of my monthly service fees, to my surprise i was debited the new increased monthly service fees the same month (October) instead of being debited the new fees on December since my contract with Althiefs (Altech) began in December. ...
On 21 December 2013, I registered a complaint about this pathetic company calling me about getting a signal on my car for a contract that was cancelled months ago. I got a response from Johan on 23/12/2013 that he will "get back to me as soon as possibe"!!! REALLY!!! Today is 2 Jan 2014, ...
My 3 year contract with Altech Netstar expired during the month of September 2011. After instruction was given in uly already that I will not continue with the contract, my account still gets debited up to the month of January 2012. I requested my bank to put a stop order on the account. Round ...
I had a cyber sleuth supreme fitted in my new vehicle on 5 Dec 2013. to date endless calls sms email. cant register sytem on internet. When I press panic button the signal is not received by service provider. I have a dummy in my vehicle... Disappointing, bad service to an existing. customer... ...
On 10 Dec 2013 I logged a complaint with Altech Netstar about 1. Device Not Working, 2. Refund request & 3. Unresolved issues concerning the functionality of the website. On 13 December 2013 Treven Gopal phoned me an confirmed that I will be receiving a refund from 21/06/2013 up to current for ...
In 2013 I tried several times to track my vehicles on the internet but every time the system gives me the wrong location. On many occasions the "system" was not available! On top of that my monthly fee went from R389 to R565 for no reason. I called the call center 4 times and every time ...