Altech Netstar
AS USUAL. WILL BE SWITCHING OVER TO A NEW COMPANY ...
I have tried to phone Altech Netstar numerous times in the last two days on the 011 207 5000/6 number to change my details and enquire about adding a vehicle. You get through however you are put on hold to speak to an agent. Yesterday I held on the line twice for over 10 minutes at a time. I tried ...
I cancelled my contract, with 30 days notice, but still had a debit order deducted at the end of that month. When I reported it, I was told it would be reversed. Many lengthy calls to the call centre later (10min just on hold), and I still cannot get a proper explanation, or my money back. Quick to ...
On the 05 December, I contacted the Altech Netstar call centre to upgrade my current sleuth system. Forms were emailed Dumisani Nyathi. I accordingly filled and emailed back. Its now been over two weeks with no calls or emails referring to my request. I have emailed and called. The call centre ...
On Tuesday 17/12/2013 at 08:55 I phoned Netstar to arrange that the Netstar Supreme unit be removed from my vehicle a 2013 Jaguar XF and fitted to the new vehicle I was purchasing a M/Benz E200. I waited for ages and finally got hold of a customer service and was then transferred to a different ...
I have been trying to call Altech Netstar since Tuesday last week sitting on the telephone between 5 and 15 minutes at a time. They just don't answer their calls or even respond to my emails after receiving an automated response that they would contact me within 3 working days... That was Tuesday ...