I do not know how to resolve this issue anymore. I phoned the National call-centre with a request to get my Tax Logbook on 19 July, I followed up with an e-mail detail on 24th July, I asked for responses three times, I phoned the call centre again including today several times - It is now 27 days ...
I haven't dealt with Netstar in almost 6-years and the last time was also via HelloPeter which was the only way I could get my issue resolved. I happened to get an SMS yesterday about being handed over for bad dept by Altech on my DataLine (which I don't know how Altech obtained the number - ...
I have been calling Netstar for 2 days, requiring my contract to be cancelled. NOBODY is picking up the phone at the call centre despite holding on for more than 20 minutes at a time. I have now sent an e-mail which they confirmed receipt of and they promised to revert within 24 hours. PATHETIC ...
My complaint has not been resolved and its more than a month ago. I want my refund TODAY and I would like to cancel my service TODAY. I will be taking this matter further. ...
Netstar unit drained my battery and left me stranded on the side if the road. tracking unit in the car for 5 years. Had to get car recovered on a flatbed to land rover. without a car for a week, then the problem identified as the Netstar unit. Netstar took 5 days to visit dealer. All they did was ...
I sold my car before the contract expired and transferred it. Customer Services admits the new buyer have paid the bill for August and they have also withdrawn the amount from my account but don't want to refund. ONE account TWO fees? Bad Customer Service? ...