I have tested my tracking unit in my vehicle with Netstar on the 12th of May. They reported back to me that the unit is not responding and would need to get a replacement unit out. On a couple occasions I have scheduled and escalated the issue to Netstar, management have contacted me after I have ...
I logged a report on hello peter regarding the non response I got from Altech netstar, even today I have not being told why my panic button ws only responded to after 4 hours... this is disgusting service from netsta ...
This company is most irritating to deal with, with so many people to blame its not funny. On any request that just have there are delays that you will only know of if your follow up & nag to get an answer. I requested a change over of units from 2 of my vehicles that I replaced more than a week ...
I am not pleased with the Cancellation amount on my contract. I have always been a loyal customer and has also had my new car installed with a new tracking device. The removal fee was too expensive and my previous vehicle was in an accident. Is there anyway of this cancellation fee being lowered or ...
In May, my credit card was duplicated and I forgot to advise Altech. Luckily, they contacted me in June to get the new details, which I provided. My June and July debit orders do not get processed. I phone again, update my details again - still nothing. I phone again, update them again and finally ...
Tracking Units lost signal most of the time specifically on N3 between Harrismith and Durban. ...