Phoned on Friday to have my car checked on tracking. After 3 calls they phoned me back. They could not trace car and would phone on Monday for an appointment to have car checked. Never happened. Phoned on Tuesday and followed up on e-mail. Promised to get a supervisor (Trevenn?) to phone back. ...
I signed a 3year contract with tracker that I paid in advance and only owed them for 2months for which they deducted out of my account without my concern. Every month I get messages from tracker informing me that I should pay an amount of R242 to avoid them handing me to the attorneys. Today I got ...
I INSTALLED A TRACKER LAST YEAR AND OUR BATTERY WAS FLAT MOST OF THE TIME - I REQUESTED THE UNIT BE DE ACTIVATED IN DEC SO WE COULD DETERMINE THE CAUSE.IN JUNE UPON MY RETURN TO WORK AFTER BEING AWAY ON MATERNITY LEAVE I CONTACTED NETSTAR TO FIND OUT WHEN THEY WILL COME RE CONNECT THE UNIT AND ...
On 5 August I called customer services to arrange the installer to check their installation. My car service centre notified me that the unit was connected to a network cable causing interference with the car's CVT gearbox control. After a 22 minute call the consultant promised to call me back. NO ...
We took our Peugeot 206 in to Netstar in Pretoria Moot (Voortrekker Road branch) to have Netstar installed. In the process they blew our radio and dashboard lights. We took the vehicle back to the branch but they advised that there was nothing wrong. We had to take the vehicle elsewhere to repair - ...
I have a fleet of 5 vehicles that are fitted with Netstar Cyber Sleuth Supreme tracking systems. I am paying for 'live' tracking but I never am able to get a live report. I called he callcentre on numerous occasions and they keep blaming their IT department. I demand a response from Altech as I am ...