I have been trying to get through to netstar call center to get a certificate for my tracker for the past 3 days. i have been holding for more than 3O minutes and still no answer. one operator answered my call on Monday and he said he'll call me back after 5 minutes but never did. can i please have ...
I was away on holiday on the weekend of the 10/08/2013 when the tracking devise on my vehicle could not pick up the signal from the remote control. Thereafter, I started receiving calls from Altech Netstar notifying me that the panic button on my vehicle was off. I explained my situation to them ...
I called Altech towards end of march beggining of April and cancelled the contract. Was informed it is cancelled and no outstanding fees. Since the start of July i'm now being harassed for R345 that is due according to them. I got the first call and explained my side and requested all futher ...
I would like my tracker cancelled.my car was written off last week.callcentre told me to pay the remaining 25 months hence they didnt have accident cover n I refuse to pay that.i did not just take my car to an accident n they need to have accident covers for such cases n be symphsthetic rather than ...
I have been a loyal client of Netstar for many years and have both my vehicles fitted with their devices. I recently purchased a new vehicle and called the call centre to check if I could have the device move from the old vehicle to the new vehicle. I was told no, my only options is to cancel and ...
I PHONED ALTECH NETSTAR ON THE 27TH AUGUST TO CANCEL MY CONTRACT AND WAS TOLD TO EMAIL ME THE DETAILS WHICH I DID. ON THE 29TH I PHONED AGAIN WHICH TOOK ME ALMOST THE WHOLE DAY TO GET THROUGH AND THE PERSON TOLD ME THAT THERE IS NO CANCELLATION REGUEST ON THEIR SYSTEM. TODAY (30TH) I TRIED TO CALL ...