TRIED CALLING THEM SEVERAL TIMES AND HOLDING ON FOR 10 MIN AT A TIME. tWO OF THE CONSULTANTS COULD NOT ASSIST AND HAD NO IDEA WHAT WAS GOING ON. tHEN YOU ARE CUT OFF AFTER HOLDING ON FOR SUCH A LONG TIME. wHAT RUBBISH SERVICE ...
I have an account with afrihost. I went to go see them at their office two weeks ago to change banking details. They were not able to help me. They miss lead me by giving me wrong information based on the packages I have with them. I manually made a payment of R300 to them knowing they have the ...
After 5 weeks of waiting, Afrihost managed to get me surfing - it's been a long and tedious process, but something stood out throughout what became daily interactions... great attitude at the call centre. I've dealt with numerous individuals, but the fellow who dealt with me on Friday and again ...
I have now had NO connectivity for over 9 days. I have daily submitted support tickets, been told there is network congestion, daily had my ticket escalated, daily sat on the phone for hours trying to get someone to help. Afrihost manage my telkom support. I have been given reference numbers, I ...
I've been having trouble with my connection for a long time now, a couple of months (since switching my line from telkom to afrihost). During the day my connection, it disconnects and reconnects frequently and my download speeds are a joke! I've got a 2mb/s line which means that I should get around ...
On 27 Nov 2013 I requested for ADSL (this was for conversion to DSL and transfer line to Afrihost). Same day, I ordered a modem from them. 5 Dec 2013 the Telkom line had been converted to DSL and transferred to Afrihost. Immediately they send an invoice and say I have to pay the amount. I can't use ...