Words cannot actually describe how monumentally Afrihost has me around for the last 3 months, in terms of my Mifi device contract. I have had the deal for about 3 months, have only been able to use it for about 1 full month (in between all that time), and they still have the audacity to bill me for ...
Phoned Afrihost in October 2013 to enquire about moving my ADSL line from my house in Newcastle to my new house in Amanzimtoti. Call Centre agent told me that I just need to phone with the new number once the voice line has been installed by Telkom, and Afrihost will do the rest within a week. Line ...
"Percy Jaftha" on switchboard advised that the directors don't have phones in their offices and don't take complaints!!! Trying to get Afrhost to release a domain ...
I have bought a 10GB mobile data package which I have payed twice in the past 2 weeks. I am still not able to connect to the internet!!! I sent a email to their support team asking them to help me. The feedback I got from them is that the problem is not on their side and that I should contact my ...
Second month in a row where we have been billed for the same CANCELLED Service. And then get through to someone in the accounts department who can do nothing for me for no reason except maybe poor training. Disgusting!!! Win ISP of the year but FAIL to train your staff and especially the ACCOUNTS ...
On Friday 29/11/13 I 'applied' for mobile data and a sim card. On Saturday, the money went off my account. On Monday, they took another amount. I phoned to sort this out- they credited me. Fine. Monday afternoon I sent them an email to ask where my sim card is. I got an automated reply. Monday ...