I called their call center and this guys sorted out my billing and my website unsuspension right on the spot, instead of transferring me to billing and back to technical. Than you and keep it up! ...
I switched our domain hosting and emails to Afrihost on 22 November. I was told that the email setup would take a day or two. I have been calling their call centre most days since as we cannot receive emails. Each time I have to hold for a long while before speaking to a support person. Each one ...
Received email from Afrihost: Your line has been upgraded from 4Mbps to 10Mbps. I changed package to 10Mb because of the email. The line however only synced at 4Mb. I queried with Afrihost and was told i am too far from exchange and line can only handle 4MB. I reverted to 4MB again and asked nicely ...
I ordered an uncapped bundle (line and connection) from Afrihost. The application went very smoothly and a lot quicker than I expected and I was delighted that I made the right choice with my ISP. On 2013-12-04 they told me everything was ready and that I should be able to access the internet. I ...
I recently cancelled my Afrihost account when I moved - and ended up signing up again. Once again I received excellent service, clued up call centre staff and quick connection. I've yet to have anything below excellent from this company. Impressed. ...
I have a Linux Gold Fully Managed Dedicated Server since 2011. Recently I have been getting exorbitant traffic exceeded charges as a result of email duplications for all email accounts on all my 72 hosted domains. I logged a ticket to have this problem resolved at the end of November ...