I had a car accident early this year, I had an insurance with Affinity. Since then they sent me a Agreement of Loss and I accepted it and sent it back to them. This was sent on the 15th May 2013, I tried calling that lady from their office (Numbuso Khumalo) and sending her email and she does'nt ...
1. Logged Claim 2. No Feedback/communication 3. No processes 4. No SLA's 5. Incompetent people 6. Worst Panel Beater service 7. I wonder why they are still in business LC Mokoena ...
I had a car accident 3 months ago. I was first told my car is written off. I was then contacted by 4 different persons asking for the same required info for the claim. Today more than 3 months after the accident i get told the car will be fixed but the claim is still by management for approval. ...
I had an accident in March, submitted my claim and i was issued with a curtesy car which was due to be back on monday 13th May then I took it back that day, ever since that day they not giving me feedback and I can't get to work without a car, your assistance will be highly appreciated ...
I had an accident on the 31/03/13, reported it same day. submitted a claim 02/03/13.since then been waiting and calling, e-mailing everyday but to date haven't had any concrete feedback. the accessor was apointed and he told them (affinity) that the car is a write-off, they then apoint an ...
Affinity have been so disappointing to me, so is One Call Insurance brokers who have simply been so dis interested, I had an accident with my car the claim was submitted after the cost to repair the vehicle was 28 000 they wanted to write the vehicle off and I said no as their payout was a ...