My car, a 2008 VW POLO 1.6 Comfortline hatch has been insured with Affinity since I bought it in March 2013, at a cost of R670 per month. The car was on the 29th June in Kempton Park and recovered the same evening by the tracking company, however, the inside was badly damaged, the car was stripped ...
My vehicle was assessed over 2-3 weeks ago and today the insurer does not want to settle my claim. I have advised them that I am not happy with the excesses and rather repair the vehicle myself and take it for assessment, but they still refuse blatantly. I want my vehicle repaired and I believe ...
After supplying all the relevant documentation to Claudette, (consultant) in order to insure my claim was processed she resigned and the system crashed. Because of this I was contacted 10 days later by Thelma, she asked me to re-submit all the documentation. I did this but a large amount of time ...
I had an accident with my BMW on the 3rd of May 2013. To date i still have had no concrete feedback on the status of my claim and have had to make use of a loan car in the meantime. I must have sent 50 emails already but have had no luck with this claim. I do not even know whether this company ...
I had an accident and was asked to send all the documents including police report of which i did. I am still waiting for them if i call they will tell me someone will call me but nobody calls i have to follow up with them everyday still with empty promises. Ample Insurance took my r500 for ...
On the 19th June 2013 I sadly bumped sum1's car from behind and I acknowledge my fault, I contacted Affinity as my insurer spoke to Thabo Mumakwe who assured me that my claim will be dealt with effectively once Ive submitted all the required documents (the ob nr from the police station, the initial ...