It seems like affinity's personnel has no clue what is going on. I put a claim last year beginning of November until today i have not received any feedback except when i have to call them. I'm told every-time that it was sent to the managers to approve it or they are waiting for something from the ...
Good day, I have been phoning the company to cancel my insurance policy. They are prompt to answer the telephones when you want to join, but not in the cancellation department. I have phoned there numerous times and hung up every time after 20 minutes. I need to cancel this as a matter of urgency. ...
To whom this may concern, My name is Don? Rademan I was in a motor accident on the 10 January 2014. My claim was submitted on the 15th January 2014. It has now been almost 4 weeks, AND NO ONE FROM MY INSURANCE COMPANIES ASSESSORS DEPARTMENT HAS TRIED TO CONTACT ME. I have yet to hear from an ...
I have contacted your offices on many occasions with regards the increase in premiums, Each time I get told it hasn't't been loaded on the system Then when I want to cancel it I get don't get no help and get told to wait till new premium is loaded. Someone from the query department contacted me the ...
On 25 Dec 2013 my car was involved in an accident which I reported to the SAPS the same day. Affinity was closed and opened on the 02 Jan 2014. I reported the claim to them and on the 03 Jan 2014 I submitted the completed forms, assessor inspected my car on 08 Jan 2014. On the 17 Jan when I call ...
Since October my claim has been with Affinity.By December after documents were sent through .multiple times I received a agreement of loss which was incorrect. This was 19 December. Finally on 6 January I received the correct agreement of loss. However last week the payment was halted due to ...