ADT repeatedly gets the billing incorrectly. I signed a contract for 24 months @ R 320 per month. I had repeated problems where ADT billed me incorrectly. I want my contract cancelled ASAP. My debit order went off this month and I was disgusted to see that ADT billed me R 609.35 instead of R 320 as ...
I'm currently an aft customer and has been for the past 4 years. I have had more than once bad service and all my concerns were raise with management but to date to response from them. I have been trying to get them to put a vehicle at a suburb I stay in and they didn't do that. I stay in of 600 ...
I logged an equiry on 10 Sept regarding contract term and cancellation, I received my first response only 6 days later. I advised them that contract was signed incorrectly as it comes to an end next year. Loiuse a customer service agent advised on the 25th she would forward my enquiry for further ...
I signed a contract with ADT during February 2013 and stimulated that is was only for a thirty day period. The contract was not cancelled after the thirty days and payments still went of my bank account. After several telephone calls and a e-mail I send on 4 November 2013 to [Email Removed] I still ...
I cancelled tour contract with Adt on the 10/10/2013. I was still billed for an additional month aswell as charged with the yearly radio licence fee which i explicitly said should not be done as i am moving to another security company. I contacted ADT Head Office 02/11/2013 to complain and to ...
Problem 1: October 11th, I saw a sales consultant but installation took place almost a month later Problem 2: The Keypad installed is not the one on the installation agreement Problem 3: Installation agreement and invoice state one price (with vat) but a debit went off for 30% more. Problem 4: ...