Adt is the worst security company. They dont dell what they promises and they don't call u back only if u want new product then they call u in a matter of seconds but if u got a query they don't even answer the phone as I phone the 086 number and the 011 umber and hold on for 30min. They charge me ...
I refer to November's invoice received. Please advise on the amounts raised - I recently wanted to cancel my service agreement with ADT as the agreement period lapsed (3 years) - a lady from ADT named Lisa phoned me and advised that my monthly fees will be reduced to R280.00 effective November if I ...
My alarm system's siren was faulty. I reported this from 20Sep 2013. 21Sep: I logged a call with ADT. I spoke to about 3 agents who told me conflicting things around the call-out fee. 26Sep: I spoke to Phumlani, who told me I have to pay a call out fee of around R200 and something. I requested that ...
Please read through my previous 2 complaints on hello peter as I am NOT GOING TO REPEAT MYSELF. I want your Head of Complaints to phone me as Jonathan is unable to resolve the query, nor respond or give feedback. THIS, AFTER EVERYTHING WAS EMAILED TO HIM. I want my complaint to be resolved and my ...
I had an ADT alarm installed last year in September 2012, The payment went through in October. A few months past & they had still not allocated the payment. Fast forward to a year later & the payment has still not been allocated & yesterday without my consent they decided to deduct the ...
We moved into our new home and needed ADT to instal new Pet Friendly passives. I needed to deposit the amount to ADT before the technical crew would come out. Included in this payment was a set up charge. Then ADT deducted the same amount again via Debit Order on 23 Nov 13. Received poor service to ...