On 2nd September my mother requested that ADT cancel their contract with her as she had engaged the services of another security company. We kept receiving invoices which come to my email address. A few weeks ago I replied to the address stating that we had cancelled the contract and for them to ...
Nobody called me back yet i am very angry i think i must cancel my two contacts with them and use chubb need ny problem to solved on monday ...
On 17 Nov 2013 at about 12:00 we had an alarm activation. First of all it took almost 20 mins for the control room to call. When they finally did, I complained about the response time, only to be told "my guys did an external perimeter check of your premises and all was ok". We were at ...
On Thursday morning at 05h00, I received a call from the control room telling me my alarm was going off. Having more than one premises in the same area, I could not hear the alarm and asked that they send armed response, because the alarm in the premises I was in, was not going off. After the call, ...
We had a tech come over to fix passives tech on the 14th. When we tried to activate the alarm the next night it would not activate. We phoned and asked for a tech to come and sort out the problem but were told that we would have to pay an additional call out of R400 because it was weekend - or go ...
An ADT consultant came to our home to do a contract, he said if we should move to a new premises the alarm system will be moved as well. He also explained that drill holes that was made will be covered neatly. We moved to a new address. The consultant told me that they will be available on ...