Good day, On 2013-10-14 I signed a contract with ADT for armed response and monitoring at my residence. The sales representative was Angeline Maart. The initial agreement was that I receive the first two months free service, and the monthly premium would be R285 per month. On 2013-10-16 Angeline ...
One of ADT's alarm systems installed in Queenswood Pretoria, appears to be faulty, and has, for several months now, been randomly throwing out bleeps & bloops & whoops, and gone off for no apparent reason at all hours of the day and night. This cacophony is heard as far as 5Km away. Call ...
Thanks Natasha for sorting this Billing problem out Francois ...
Technician sent through to my house code (TNT) did not fix two alarm touch points as requested. He refused my helper's offer to call me so that I can discuss my requirements. He was at my house for less than 10 mins. He left an assessment bill for R254.36. (1st hour of labour is for ADT's Account, ...
And again ADT is breaking promises. Last week the Operations Area Manager did call me. He did promise me that he will come back to me before last week Friday with answers regarding my complaints. It happens before and as usual he didn't kept his promises. It is now more than a week and i am still ...
I have been with the company for years. On the 11th of November 2013, there was an intruder in my house and i was alerted by my eldest son. The first thing that came to my mind was to press my panic button. Immediately I received a phone call on my cell to check if they should send a response ...