I have done a qoute with ADT... sales people came by my house sold me a adt watch, not explaining that its only for one door property meaning all my bedrooms and dinning room are not covered, which that i got it from a technician who was very Good to explain that to me on monday the 18/11/2013. But ...
Totally PREDICTABLE - I wrote a complaint on 8th November about ADT and have as yet not had my problem resolved. WHAT ARE WE TO DO??? ...
We had an incident of internal. Our video surveillance system shows no video prior to 20 days. Called, asked for assistance. Agent assured that someone would call me back. No one did for three days. Called again and followed the same course. Phoned again at which time I was advised that a ...
ON 3RD JUNE 2009, A LETTER WAS SENT TO ADT TO CANCEL DEBIT ORDER AS THE BUSINESS WHERE THE SECURITY WAS AT HAD BEEN SOLD. TO THIS DAY THEY STILL DEBIT THE ACCOUNT BUT WITHOUT ANY SERVICE RECEIVED OR CONTRACT OR SIGNED DEBIT ORDER. THEY HAVE FAILED TO ANSWER ANY EMAILS SENT TO THEM OR CANCELLED ...
Im writing this complain for the second time still adt takes me as a joke and i paid, i think i deserve my money back, their systems are not working and as a customer i have the right to get my money back. ...
1. Call centre takes too long to answer a call (10 min), drops the call and then does not phone back. 2.Sales rep does not arrive for appointment, based on inaccurate information received from admin / inappropriate conclusionsade 3. Adt does not update system with client's changed details on time, ...