In 2011 I cancelled my services with ADT giving a 2-3 month notice period. I sent an email to the accounts department who promptly forwarded it to the cancellations department and ccd me on the email. No one contacted me from the cancellations department. 12 months later I was contacted by ADT for ...
I have received numerous unsolicited calls from ADT and their representatives. Each time I inform them that I did not sign up to receive sales calls from them and to remove my number. Each time the phone gets slammed down in my ear. I never give out my landline number in order to prevent ...
On Wednesday the 13th of November I phoned the call centre to request for a sales rep to be send to me because I am in the process of purchasing an additional property and need ADT to give me a quote on the new property. Seeing that I am an existing client I thought it make sense to keep all my ...
I am really hoping that Hello Peter can help, I am trapped within ADTs web, My contract expired in January, but I cannot get rid of them, every month my contract is auto renewed on a month to month basis, making me feel trapped & powerless. I have tried emailing & calling, everyone says the ...
Complaint: My alarm went off at 10.18am (aprox) this morning (18 Nov) I was called by ADT asking if i was home. I said no, send the armed response asap. My partner was however at home (which i did not know). ADT armed response only arrived at 10.30am... 12 minutes later... WOW!! And on top of ...
ADT Billing ADT repeatedly gets the billing incorrectly. I signed a contract for 24 months @ R 255 per month. I had repeated problems where ADT billed me incorrectly. They rectified the problem for a very short period. My debit order went off this weekend and I was disgusted to see that ADT billed ...