I got an sms on Tuesday saying that you were debiting my account with the remaining outstanding balance to my account . i called in on Tuesday to say that ADT were meant to sort out the account and i have on several occasions sent emails to accounts and head of management to say that you have ...
Two or three weeks ago I phoned Louise and she promised to fix my account... to date they have taken the wrong amount again and I am sick of it... as I explained to her that I have a budget... at the end of the day... also in that same conversation she promised that a consultant will contact me... ...
Please note that i pay far too much money to receive the service i recently received from ADT! Last night during the storm, whilst away from my property i was contacted by the call center at 8pm to notify me that they had received an alarm from my house. Due to the fact that i was not at home i ...
Finally I have been informed that I can pay ADT at Pay@ and not Easypay. I communicated with thr accounts department amd arranged a 6 month pay period. My account had fallen to arrears because of the Pay@ issue. This month I gave notice and was informed that my debit order arrangement was too ...
On the 30 of October 2013 we had an armed at our home. I was able to press the panic button twice while we were held at gunpoint. It took ADT security 40 minutes to respond to this panic alarm!! Their sevice and response to this whole matter was disgraceful and we still have to pay for the notice ...
The contract I signed with ADT in 2009, clearly states that Annual Radio License fees will be deducted on 1 January of every year. ADT has been in breach of their own contract every year - they deduct the fees in November. Every year, I phone them in October, reminding them that the fees are not ...