On the 09/11/2013 there was burglary on my house we call ADT to come assist, the ADT supervisor of the pat strolling guys come and check if our Alarm system was fine, he pick up that my alarm was never switch on for a very long time and we switch on our alarm everyday even at night. He said he will ...
Driving to work this morning I heard an ad on 702 from ADT offering a wireless alarm system for R8999 with the first year's armed response included. When we called to enquire from ADT regarding the special, they said it actually does not exist and is not based on anything. THey want you to furnish ...
I upgraded my alarm system (R26K). ADT installed October 2013. Since upgrade, no sleep! I received a notification today that my service fee will go up due to excessive call outs. The new alarm is faulty, wrong sensors installed. I logged about 7 technical faults in the last two weeks. No response, ...
I was contacted by ADT on Friday 29/11 to inform me that my house alarm had been activated and they would send a response vehicle and provide feedback. 20 minutes later my neighbour contacted me to inform me that there was indeed a burglar in the premises- I rushed home and the burglar had been ...
ADTs accounts department has debited an amount of R355.68 from my account on the the 25th of November 2013 for a system fault for the month of August 2013 while we were waiting for a technician to come to our premises to find the fault. At the time, one of the managers confirmed that we will not be ...
In April 2013 we Bought a house and installed a Alarm system. I then signed A contract with ADT on 13 April 2011 for MONITORING ONLY. Now I'm trying to cancel my service but have a very difficult time as ADT claim that the Basic Alarm system is there's. On my Original Copy of the Agreement there is ...