My home alarm went off at about 6h45am today & when the ADT control room operator called I asked her to send a someone to my property. After no one had arrived at 7h15am I called again & they said someone was on the way.By 7h30am there was still no response & I called again and a ...
I placed a report regarding ADT o the 13th of January 2013 relating to their claim that I owe them fees. I was contacted by ADT, and resent all the documentation, such as retrenchment letter, Notification of cancellation and a waiver disclaimer (I received from them which I declined as I have moved ...
Over the past months ADT has been deducted additional money from my account, I have been phoning them every week, and was promised the mistake will be rectified. I was ensured that for December I will only pay an amount of R210 since my account was in credit. On Friday 29 Nov 2013 I noticed that an ...
I have cancelled my account with ADT on the 23 October 2013 due to poor service and not responding to queries. Beginning of November the debit my account with the month fee plus a radio fee. On the 4 November 2013 I was promised they will refund me the radio fee... now the 3 December 2013. Still ...
Around mid year this year, a SMS was received requesting clients for an additional fee and ADT will up their activity in the area by 60%. It was the whole REPLY YES to opt in type of message. I wasn't interested and didn't reply. The company now has conveniently OPT'ed YES on my behalf. Day light ...
On 25 November 2013.ADT took money out of my bank account for an invoice I had paid on 8 November 2013. This debit from my account was not authorised and was not brought to my attention prior to taking money from my account. Furthermore, I believe that this is illegal to them to take this money out ...