I took ADT armed response over NTP because i was convinced ADT was quite a reputable company. it seems i was wrong. first the sales person told me the annual radio fee is R37, the SMS i receved says R239. Secondly, the alarm system is faulty and keeps going off since begiin of November 2013 until ...
Hi, According to the arrangement that was made on October I would receive the month of november FREE & that my debits would go off in december. My account has been billed for R230.85 on 29-11-2013 & R285.00 on the 2-12-2013. I do not want an explanation. I am tired of this siff service. ...
I made use of ADT security for a period on 1 year in a house in which I was renting. The alarm system was installed before I moved in and incorrectly billed to my name. Despite spending literally HOURS on the phone with the useless call centre and exchanging voluminous email correspondence, every ...
Hi We are no longer a customer of ADT as we stopped using you in MArch because of poor or no service. Prior to that we threatened to leave and you dropped our monthly fee and you also put in for free a keybox on our gate. You had our keys but you never turned up at our house with them so you said ...
My alarm goes off when opening my front door, there should be a 30 second delay. I have had the alarm checked by ADT only to have them reasure me the alarm is working this was about 5 months ago. On the odd occassion the alarm does go off then ADT DO NOT RESPOND. NO PHONE CALLS OR EVEN THE PATROL ...
I am disgusted with the service I received from the ADT call centre. I called in more than 7 times on the 30th of November, trying to reset my security code. I spoke to a guy named Thabo who kept on putting me on hold for more than 10mins. I kept on calling him until he transferred me to a girl ...