Last night I was out with my parents. The motion sensors inside the house went off, and we drove back to sort it out. (We got a notification from a neighbour). In all 15 minutes, ADT did not so much as phone us. 15 minutes is all it takes to break in and rob a residence. This is not the first time ...
This is now the third time my allarm whent off and I had no response from ADT. Every time I phone to find out whats the problem the say they didn't received a signal. When I ask them to come an check whats the problem they transfer my call and hang up on me. This is now the third time!!! How do I ...
Despite this promise and two others before it, the matter of continuing debit orders after cancellation of the contract has not been resolved and absolutely no response has been received from this company. Needless to say the refunds have also not been made. "We take note of your comments, ...
We requested a consultant to give us a quote on an alarm system, which was very quickly arranged. We then opted to have the system installed, but first we had to pay for the system (approx. R5 000). The alarm system was installed a week later, but this wasn't done properly so we had to request for ...
You know I really thought ADT would sort this out, but since the 15th when they promised to pay us the money back it is now the 30 Nov and still nothing. see email Good Day Mrs Baptista Firstly let me apologise for the late reply, I was on course and am currently working on my emails. I have spoken ...
I cancelled my ADT Contract after being with ADT for Six years - was happy with the service however premiums were becoming ridiculously expensive & after investigating alternatives came up with a service provider who was eager to accommodate me at a better rate and also made me aware of the ...