I recently became a new tennant in a complex. ADT is the security company that the complex uses. I pay every month for their services, however our alarm system is not working. I phoned ADT just to organise for someone to come through to set up our alarm. From that 1phonecall, I am very worried ...
Never make use of ADT's service - without any notification or phone call, they handed my account over for debt collection. I have sent so many emails without receiving any feedback from ADT, but they are quick to hand you over. Also, they deduct money left, right and centre from your account also ...
So i reported a fault to ADT that our alarm system and electric fencing which has both armed response is not working. Response time by these persons are a week or else we need to pay a call out fee of R500!!! What the am i then paying for??? Now they are telling me to give 30 days notice should i ...
Confirmed a booking for technical to attend to alarm problem on Wednesday 11 Dec. Received confirmation email by 06h30 that it will be attend to. No technician pitched. Had to take leave - which is wasted and costing me money. Call Centre just put you on hold and never come back ad when there is ...
On 29 August A sales rep from ADT came to quote on an alarm, We decided against the alarm and informed the rep, he confirmed that he had put the quote on hold and would wait to hear from us. The alarm was never installed, but an amount of R446.40 was deducted from our account on 2nd October. I ...
I've phoned the ADT call centre last week to enquire about the keysafes that their armed response recommended to us due to the difficulty getting in to the premises. The person at the call centre informed me that the keysafe is R689, which I accepted and instructed her to make a booking for the ...