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Adt Security
Found 2272 reviews / complaints
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Adt Security
Account department no feedback

I've got a balance on my account and there should be no balance. Last week friday I phoned ADT and spoke to a gentlemen and he asked me to send the proof of payment which I done immediately. I got a ticket nr. E0B12A252448F. Yesterday I phoned because I havent got response and spoke to Ntonzima, ...

Adt Security
Poor response to emails and calls

I've been trying to contact a manager or supervisor at ADT Eastgate since 4/12/13 I sent an email to [Email Removed] on 4.12.13. I resent it yesterday as our street committee are having a meeting whereby we need to negotiate with ADT on fees, or transfer to another Security company who is ...

Adt Security
Any chance you can respond

I cannot believe a company like ADT will let you wait 15 minutes to get through and then simply puts the phone down without even responding. I am just trying to confirm they have received my payment, I have sent them payment yet they still took a direct debit from my account so I have now paid them ...

Adt Security
Waiting on refund

28 November I sent proof to Kolekale Morapedi of an amount deducted by ADT, which i already paid in via EFT. He then confirmed that my refund would be processed and back in my account by Friday, 6 December 2013. The amount has since not be refunded to me and i have called ADT numerous times, ...

Adt Security
PATHETIC SERVICE DELIVERY

About three weeks ago, i contacted adt to install their security system, their consultant came over made promises which never happened... told us to sign the documents asap as his fuel was a problem to come from sandton to us in alberton, so we signed and were told that it would take 4-5 working ...

Adt Security
ADT are

Don't believe their adverts saying free installation, free for 3 months. 2 weeks in, they charged my account. Tried to cancel the subscription, and first they said yes, and then they refused, referring to some bogus clause on a contract I never signed or saw?? They are! And don't bother trying to ...